Foundation for California Community Colleges
Call Center Supervisor

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Job Title: Call Center Supervisor
# of Vacancies:
Job Type: Staff
Job Classification: REPRESENTATIVE
Job Description: Click Here for Detailed Job Description
Minimum Qualifications: Exceptional supervisory, leadership, analytical & problem/resolution competencies, and skills.Ability to work effectively with diverse groups of individuals.Management and supervisory principles and practices including coaching and employee relations.Outstanding customer service techniques and skills.Bilingual speaking abilities in Spanish and English preferred.Strong organizational/time management skills and multitasking abilities.Excellent written and verbal communications skills; detail-oriented; flexible and creative.Possesses strong interpersonal and communications skillsets; works effectively with all levels of staff in a very diverse environment.Demonstrated ability to lead teams in a challenging, fluid, and fast-paced environment.Ability to work well under pressure, consistently meet deadlines, and achieve contractual targets with minimal direction.
Salary: See Job Description
Work Term: See Job Description
Full Time/Part Time: Full-Time Temporary
District/College: Foundation for California Community Colleges
Academic Job Line No:
Classified Job Line No:
Contact: (Click to Email) HR
Phone Number: 916.325.0844
Date Posted: Monday, February 15, 2021
Application Deadline: Until Filled
First Screening Date
Required Documents:
Materials that MUST be submitted prior to a candidate's consideration for hiring.

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